Privacy & Data Practices
Your safety shouldn't compromise your privacy. We built Stovyn with privacy as a core principle, not an afterthought.
Our Privacy Promises
We do not sell consumer data
Your data will never be sold to third parties, advertisers, or data brokers. Period.
No camera streaming
The Pro camera runs on-device detection models only. No video stream. Event snapshots are stored on the device flash and are not displayed in the app or web portal.
Limited dashboard data
Web portal shows only incidents, fire/safety trends, and device health. No cooking analytics.
Full control
Camera Privacy Off toggle and diagnostics data opt-out available in settings.
What we collect
Safety Incident Data
When the device detects a potential risk, we collect:
- • Timestamp of incident
- • Severity level (Low/Medium/High)
- • Thermal data relevant to the incident
- • Device status at time of incident
- • Whether alerts were delivered successfully
We do NOT collect: Cooking times, routine patterns, or behavior analytics.
Device Health Data
To ensure your device works reliably, we collect:
- • Internal temperature status
- • Battery level and charging cycles
- • Wi-Fi connection quality and uptime
- • Firmware version
- • Last online timestamp
Optional Diagnostic Data
With your consent (opt-in), we may collect:
- • Crash reports and error logs
- • Performance metrics
- • Anonymous usage patterns to improve detection models
You can opt out of diagnostic data collection in Settings at any time.
Account & Profile Data
When you create an account, we collect:
- • Email address
- • Password (encrypted)
- • Optional profile photo
- • Trusted contacts (if you set them up)
- • Property/unit information (for property managers)
What we DON'T collect
- ×
Cooking times or duration analytics
We never track how long you cook or when you cook.
- ×
Behavior patterns or routines
We don't analyze your daily habits or cooking routines.
- ×
Camera streaming or footage
No video stream — Pro camera data is processed on-device. Event snapshots stay on the device flash and are not shown in the app.
- ×
Audio recordings
Custom frequency monitoring is processed for detection only, not stored.
- ×
Location tracking
We only know your Wi-Fi network, not your precise location.
How we use your data
To provide safety alerts
We use incident data to send you immediate alerts via push notification, built-in speaker, and trusted contacts.
To maintain device health
We monitor device health to alert you if maintenance is needed and ensure reliable operation.
To show you trends
We aggregate incident data to show safety trends in your dashboard (e.g., incident frequency by week).
To improve our models (optional)
With your consent, we use anonymized diagnostic data to improve detection accuracy for all users.
Your privacy controls
Camera Privacy Off (Pro)
Completely disable the camera in Pro model. Device will operate with thermal-only detection.
Manage in SettingsData Export
Download all your incident history and device data in CSV, JSON, or PDF format.
Export from DashboardAccount Deletion
Request deletion of your account and all associated data. We'll comply within 30 days.
Contact SupportHow we protect your data
Encryption
All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
Access controls
Strict internal access policies. Only authorized personnel can access systems.
Regular audits
Third-party security audits and penetration testing.
Secure infrastructure
Hosted on SOC 2 Type II compliant cloud infrastructure.
For complete legal details, read our full Privacy Policy.
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