Frequently Asked Questions

Stovyn helps detect risky heat patterns and sends alerts. It's designed to support safer kitchens while protecting privacy.

You'll use the app for setup and settings. After that, the device runs continuously and can still send alerts.

iOS and Android. Minimum iOS 14.0 and Android 8.0 or later.

App · Add Device · Bluetooth pairing · Wi-Fi connection · Verify Online.

Backsplash with adhesive or range hood with magnetic mount (metal surfaces). Aim down toward burners.

No. Stovyn uses adhesive mounting for backsplashes or magnetic mounting for metal range hoods.

A safety-related event detected by the system (example: escalating heat trend that may require attention).

Yes. You can acknowledge/clear incidents. Clearing may require adding a short note (especially for property managers).

No. In an emergency call 911. Stovyn can show emergency guidance and help notify trusted contacts.

Not yet. Hand-wave dismiss is planned and ships via a firmware update once bench-validated. Today, use the "I'm here" acknowledgement tap in the app to dismiss an active alert.

Stovyn needs Wi-Fi to push phone notifications and send SMS to trusted contacts. If the router or internet drops, the device speaker still beeps locally, but remote alerts pause until it reconnects. The battery keeps it running through a brief power outage. Always keep certified smoke and CO alarms as your primary safety devices.

It confirms you're present and aware. When a critical-heat alert fires, you have a configurable window (30-120s) to tap "I'm here" in the app, or wave a hand near the device. Either one cancels the escalation. Ignore it, and the device keeps alerting and (where enabled) notifies your trusted contacts.

No. We do not sell consumer data.

No. The web dashboard shows incidents, fire/safety trends, and device health only.

No live stream. The camera captures event snapshots that our cloud AI analyzes for risks; we keep only the result, not your images.

Yes. Pro includes a Camera Privacy Off option.

Yes. Export logs as CSV/JSON and incident summaries as PDF.

No. Core on-device safety alerts work without one. The first year is free on every model. After that, Standard stays free; Pro's AI camera features renew at $49.99/year. A subscription also unlocks cloud extras like extended history and exports.

Two layers: a 90-day no-questions-asked replacement window, then a 1-year limited warranty against manufacturing defects from the date of purchase, plus your statutory consumer-protection rights.